Privacy Policy
Last updated: 9 August 2026
This Privacy Policy explains how Renovator.kiwi (the "Platform") collects, uses, and protects your personal information. We are 100% New Zealand owned and focused and are committed to handling your information fairly and transparently.
1. Information We Collect
We collect information you provide when you register or post a job, including your name, contact details, and the details of your job listing or tradesperson profile. We may also collect technical information such as your IP address to secure and operate the Platform.
2. How We Use Your Information
We use your information to operate the Platform, connect customers with tradespeople, process payments, and provide customer support. We do not sell your personal information to third parties.
3. Sharing of Information
When you post a job as a customer, relevant details may be shared with registered tradespeople so they can contact you with a quote. Payment processing is handled by Stripe, which has its own privacy policy.
4. Data Security
We take reasonable steps to protect your personal information against loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure.
5. Your Rights
In accordance with the New Zealand Privacy Act 2020, you may ask to access or correct the personal information we hold about you. Please contact us using the details below.
6. Contact
For questions about this Privacy Policy or your personal information, contact us at contact@renovator.kiwi.