You've got questions, we've got answers
Everything you need to know about posting jobs and registering on Renovator.kiwi.
For Customers
How much does it cost to post a job?
It's a one-time $50 fee to list your job. There are no subscriptions, no ongoing charges, and no commission taken on the job itself.
Is the $50 fee refundable if I don't get a quote?
If your listing is not accepted and goes live we refund in full. Once live, the fee covers your listing even if you don't hire anyone — you're never obliged to.
How quickly will tradespeople contact me?
Most customers hear from tradespeople within a few days of their listing going live, though it depends on your area and trade. The more detail you provide, the faster relevant tradespeople respond.
Can I post more than one job?
Yes. Each job is a separate listing with its own one-time $50 fee, so you can post as many jobs as you need.
Is there any obligation to hire someone who contacts me?
None at all. You choose who you respond to and who you hire — you're always in control.
For Tradespeople
How much does registration cost and how often do I pay?
Registration is $50 per year. That single annual fee covers your profile — there are no per-lead charges and no commission on any job.
What happens after I pay and submit my details?
We review your qualifications and registration numbers, then add your profile to the site, usually within 1–2 business days.
How do I know which jobs are relevant to me?
You'll see live job listings filtered to the trades and service areas you've listed on your profile, so you only ever see relevant work.
Can I list more than one trade?
Absolutely. You can list every trade and skill you offer, along with each service area you cover.
How is my profile verified?
Your qualifications and registration numbers are checked at signup, and your profile is reviewed before it goes live to customers.
General
Does Renovator.kiwi take a commission or cut of any job?
No. We charge a flat fee to each side and never take a commission or markup on any job. What you quote is what you keep.
What areas of New Zealand does Renovator.kiwi cover?
We operate nationwide, matching customers with tradespeople serving their local regions right across the country.
How do I contact support?
Email us at contact@renovator.kiwi and we'll respond within 1–2 business days.
Still have a question?
We're happy to help — email us and we'll respond within 1–2 business days.
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